Tevau Pay Privacy Policy

INTRODUCTION

Thank you for visiting our website and/or utilizing our services and/or products, including but not limited to wallet app, and the service, technology platform associated therewith, credit or debit Cards (hereinafter collectively referred to as “Tevau Pay Services”) provided by Tevau Technology Limited (a company incorporated in Hong Kong with company number 76280597), its affiliates, and/or its cooperation partner (hereinafter also referred to as “Tevau”, “we”, “us” and “our”).

Tevau may collect, process and hold your Personal Data during the visiting and utilizing Tevau Pay Services. So please read this Privacy Policy carefully, which describes our practices regarding the collection, use, disclosure, storage and other processing of your Personal Data.

Tevau may update this Privacy Policy at any time by posting the amended version on our website, mobile applications or sending the latest Privacy Policy to you via email. Your continued accessing or using Tevau Pay Services means you acknowledge and agree this Privacy Policy, and the relevant amendment and/or supplemental.

WHAT PERSONAL DATA WE COLLECT

We may from time to time collect, process, and store certain your Personal Data via your use of the Tevau Pay Services, communication with our customer support, which may include, but not limited to:

• Your name (including former name, and names in English and Chinese, if applicable)
• Identification document photo, image, gender, date of birth, nationality
• Residential address, phone number, email, contact details
• Transaction information, wealth, income
• Device hardware and operating system information
• Device identifiers (IDFA, Android ID, GAID, OAID, UAID)
• Network and LBS information
• APP list and application usage data
• Other identifiers

Personal Data means any data relating directly or indirectly to an identified individual. It does not include anonymous data.

HOW WE PROCESS YOUR PERSONAL DATA

We process your Personal Data for purposes such as:

• Membership registration, identity verification (KYC)
• Provision or continued provision of Tevau Pay Services
• Compliance with legal, regulatory, anti-money laundering requirements
• Processing payments and transactions
• Monitoring service usage and fraud detection
• Risk assessment, data analysis, internal audits
• Customer support
• Market research, surveys, contests
• Any other purposes described at the time of collection

TO WHOM WE MIGHT DISCLOSE YOUR PERSONAL DATA

We may disclose your data to:

• Tevau Members – subsidiaries, affiliates, employees, advisors
• Service Providers – including KYC/AML services, payment processors, etc.
• Marketing partners and platforms
• Entities or advisors in corporate transactions
• Government authorities as required by law

DO WE TRANSFER YOUR PERSONAL DATA

Your Personal Data may be stored and processed globally. We ensure that appropriate safeguards are in place when transferring data outside your jurisdiction, and such data remains protected according to this Privacy Policy.

HOW LONG DO WE RETAIN YOUR DATA

We retain your Personal Data as long as necessary for the stated purposes and to comply with legal obligations, resolve disputes, and enforce our policies.

COOKIE USAGE

We use cookies to enhance your experience, remember preferences, and analyze website usage. You may configure your browser to block cookies, though it might affect functionality.

INFORMATION SECURITY

We implement appropriate security measures, such as encryption, internal audits, and restricted access. However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.

LINKS TO OTHER SITES

Our services may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

CONTACTING TEVAU ABOUT PRIVACY QUESTIONS OR CONCERNS

If you have any questions, contact us at service@tevau.io with the subject “PRIVACY QUESTION”.

We may verify your identity before addressing requests for data access, correction, deletion, or portability. We reserve the right to charge a reasonable fee if requests are repetitive or burdensome.

LANGUAGE

This policy may be translated into multiple languages. In case of discrepancies, the English version will prevail.